Kayla Sierra Consulting ("Company," "we," "our," or "us") owns and operates Cavor.iq, the marketing site at startlaunchgo.com, and the application at app.startlaunchgo.com (together, the "Services"). These Terms of Use ("Terms") govern your access to and use of the Services. Please read them carefully. By creating an account, purchasing any product, or otherwise using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.
1. Eligibility
You must be at least eighteen (18) years of age and legally capable of forming a binding contract in your jurisdiction to use the Services. If you are accessing the Services on behalf of a business or other entity, you represent that you have the authority to bind that entity to these Terms, and "you" refers to both you individually and that entity.
The Services are directed to residents of the United States. If you access the Services from outside the United States, you do so on your own initiative and are responsible for compliance with local laws.
2. Accounts
To access most features of the Services you must create an account. You agree to (a) provide accurate, current, and complete information; (b) maintain and promptly update your account information; (c) keep your password confidential; and (d) accept responsibility for all activities that occur under your account. You must notify us immediately at [email protected] of any unauthorized use of your account.
We reserve the right to suspend or terminate any account that violates these Terms or that, in our sole discretion, poses a risk to the Services or to other users.
3. The Services — What They Are and Are Not
Cavor.iq is an educational operating system designed to help first-time founders build a business. It consists of curriculum modules, interactive tools, fillable business documents, templates, and dashboard functionality.
The Services are provided for general educational purposes only. Nothing in the Services — including any module, tool, template, document, video, article, blog post, email, chat interaction, or other content — constitutes:
- legal advice
- tax advice
- accounting advice
- financial or investment advice
- insurance advice
- licensing or regulatory advice
- medical or mental-health advice
- any other form of professional advice
Neither Kayla Hubbard nor Kayla Sierra Consulting is your attorney, accountant, tax professional, financial advisor, insurance broker, or licensed professional of any kind. Use of the Services does not create a professional-services relationship of any kind.
You are solely responsible for any decision you make in connection with your business. Before making any business, legal, tax, financial, insurance, or regulatory decision, you should consult a licensed professional qualified in your state or jurisdiction.
4. License to Use the Services
Subject to your compliance with these Terms and your payment of any applicable fees, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Services for your own personal or internal business use.
You may not: (a) resell, sublicense, share, or otherwise redistribute the Services or any portion of them; (b) modify, adapt, translate, reverse-engineer, decompile, or disassemble any part of the Services; (c) remove any proprietary notices or labels; (d) use the Services to build a competing product; (e) use the Services in any manner that violates applicable law; (f) scrape, harvest, or otherwise collect data from the Services except as expressly permitted by these Terms; or (g) circumvent, disable, or interfere with security-related features of the Services.
5. Fillable Documents, Templates, and Generated Artifacts
Certain features of the Services allow you to fill in, save, print, and download documents and templates (together, "Artifacts"). You retain ownership of the specific text and content you input into an Artifact.
However, the underlying template structure, prompts, headings, instructions, and design of each Artifact remain the exclusive property of Kayla Sierra Consulting. You may use finalized Artifacts in your own business operations, but you may not: (a) sell or license the blank template itself; (b) publish the blank template in a book, course, blog post, or other public work; or (c) use the blank template to build a competing product.
Artifacts are provided as-is. We do not warrant that any specific Artifact will be legally sufficient, appropriate for your circumstances, or accepted by any third party. You should have a licensed professional review any material Artifact (such as a contract, agreement, or filing) before you rely on it.
6. Purchases, Pricing, and Payment
Pricing. Prices for the Services are shown in U.S. dollars on the marketing site at startlaunchgo.com. Prices may change from time to time. The price applicable to your purchase is the price displayed at the time you complete checkout.
Payment processor. All payments are processed by our third-party payment processor (Stripe). By providing payment information, you authorize us and our payment processor to charge the applicable amount to your chosen payment method. We do not store your full card number on our servers.
One-time purchases. Cavor.iq is currently offered as one-time purchases (single-module or full-platform bundle). There is no recurring subscription. Once your purchase is complete, your access to the purchased content is permanent, subject to these Terms and continued operation of the Services.
Taxes. Prices do not include applicable sales, use, VAT, or similar taxes, which will be added to your total at checkout where required by law.
Chargebacks. You agree to contact us at [email protected] to attempt to resolve any billing dispute before initiating a chargeback with your card issuer. Initiating a chargeback for a purchase that does not qualify for a refund under Section 7 may result in suspension of your account.
7. Refund Policy
Digital-goods, thirty-day, unaccessed-only. Because the Services are digital products delivered immediately, refunds are available on the following terms:
- Requested within 30 days. You must request the refund by writing to [email protected] within thirty (30) calendar days of your purchase.
- Content unaccessed. The refund applies only to modules, tools, fillable documents, templates, and other purchased content that you have not accessed, downloaded, printed, or begun working with. Access is measured by our internal audit logs.
- Single-module purchases. A refund of a single-module purchase reverses that module's entitlement.
- Full-platform purchases. A full-platform purchase is refundable only if no modules, tools, or fillable documents have been accessed. If any content has been accessed, the full-platform purchase is not refundable in full; a partial refund may be considered at our discretion based on the extent of use.
Refunds are processed to the original payment method within a reasonable time. We may deny a refund request that we determine, in good faith, to be abusive or fraudulent.
8. Upgrade Credit
If you first purchase a single module and later purchase the full-platform bundle, the amount you paid for the single module applies as credit against the full-platform price, up to a maximum credit cap as described on the pricing page in effect at the time of the upgrade. Credit is applied automatically at checkout and is not redeemable for cash.
9. Intellectual Property
All content and materials in the Services — including the curriculum, tools, templates, fillable documents, videos, text, graphics, logos, brand elements ("Cavor.iq," "Start.Launch.Go.," "The Founder Operating System"), UI design, source code, and organizational structure — are owned by Kayla Sierra Consulting or its licensors and are protected by U.S. and international copyright, trademark, trade dress, and other intellectual-property laws.
Nothing in these Terms grants you any right, title, or interest in or to the Services other than the limited license expressly granted in Section 4.
10. User-Provided Content
If you post, upload, submit, or otherwise make available any content through the Services ("User Content") — including text you enter into a fillable document, a support message, or a testimonial submission — you grant Kayla Sierra Consulting a worldwide, non-exclusive, royalty-free, sublicensable, transferable license to host, store, reproduce, and display that content solely as necessary to operate and improve the Services.
You represent and warrant that your User Content does not infringe any third-party rights and does not violate any applicable law. You are solely responsible for your User Content.
11. Feedback
If you provide us with suggestions, ideas, or other feedback about the Services, you agree that we may use that feedback without restriction and without any obligation to you, and you assign to Kayla Sierra Consulting all rights in that feedback.
12. Disclaimers
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. To the maximum extent permitted by law, Kayla Sierra Consulting disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranty arising from course of dealing or usage of trade.
We do not warrant that the Services will meet your requirements, that access will be uninterrupted or error-free, that defects will be corrected, or that the Services or the servers that make them available are free of viruses or other harmful components.
No guarantee of results. Outcomes vary based on your circumstances, effort, industry, market conditions, and many other factors outside our control. Any statements about outcomes, revenue, savings, timelines, or growth are illustrative only and are not guarantees.
13. Limitation of Liability
To the maximum extent permitted by law, in no event will Kayla Sierra Consulting, Kayla Hubbard, or any of our directors, officers, employees, contractors, agents, or affiliates be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost revenue, loss of goodwill, loss of data, or business interruption, arising out of or in connection with the Services or these Terms, whether based in contract, tort (including negligence), strict liability, or any other theory, even if we have been advised of the possibility of such damages.
Our total cumulative liability to you for all claims arising out of or in connection with the Services or these Terms will not exceed the greater of (a) the total amount you paid to us in the twelve (12) months preceding the event giving rise to the claim, or (b) one hundred U.S. dollars ($100.00).
Some jurisdictions do not allow certain of the exclusions or limitations above. To the extent an exclusion or limitation is not enforceable in your jurisdiction, it is disclaimed to the fullest extent permitted by applicable law.
14. Indemnification
You agree to defend, indemnify, and hold harmless Kayla Sierra Consulting, Kayla Hubbard, and our directors, officers, employees, contractors, agents, and affiliates from and against any and all claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to (a) your use or misuse of the Services; (b) your User Content; (c) your violation of these Terms; or (d) your violation of any law or of the rights of any third party.
15. Governing Law
These Terms, and any dispute arising out of or related to these Terms or the Services, are governed by the laws of the State of Michigan, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
16. Arbitration and Class-Action Waiver
Please read this section carefully. It affects your legal rights.
Informal resolution. Before initiating any formal dispute-resolution proceeding, you agree to first contact us at [email protected] with a written description of the dispute and a proposed resolution, and to work with us in good faith for at least sixty (60) days to resolve the dispute informally.
Binding arbitration. If the dispute is not resolved informally, any claim or controversy arising out of or relating to these Terms or the Services will be finally resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules and, where applicable, its Consumer Arbitration Rules. Arbitration will be conducted by a single arbitrator. The seat of arbitration will be Lansing, Michigan, unless the parties agree otherwise. Judgment on the arbitrator's award may be entered in any court having jurisdiction.
Class-action waiver. You and Kayla Sierra Consulting each agree that any dispute-resolution proceeding will be conducted only on an individual basis and not as a class, consolidated, or representative action. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding.
Small-claims carve-out. Nothing in this section prevents either party from bringing an individual action in small-claims court in a jurisdiction where you and we are both subject to personal jurisdiction, so long as the action remains in small-claims court and is brought on an individual basis.
Injunctive relief carve-out. Either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent actual or threatened infringement or misappropriation of intellectual-property rights.
17. Changes to These Terms
We may update these Terms from time to time. If we make a material change, we will post the updated Terms at startlaunchgo.com/terms and update the "Last updated" date. Your continued use of the Services after the updated Terms take effect constitutes acceptance of the changes.
18. Miscellaneous
Entire agreement. These Terms, together with our Privacy Policy and Disclosures, constitute the entire agreement between you and Kayla Sierra Consulting regarding the Services and supersede all prior agreements.
Severability. If any provision of these Terms is held unenforceable, that provision will be modified only to the extent necessary to make it enforceable and the remaining provisions will remain in full force and effect.
No waiver. Our failure to enforce any provision of these Terms is not a waiver of that provision.
Assignment. You may not assign or transfer these Terms or any of your rights or obligations under them without our prior written consent. We may assign these Terms without your consent in connection with a merger, acquisition, or sale of assets.
Contact. Questions about these Terms should be sent to [email protected].
Kayla Sierra Consulting · startlaunchgo.com · app.startlaunchgo.com